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Bots
Bots are automated conversation experiences that guide users through predefined steps.
- Navigate to Bots
WARNING
Some bot and flow-building tools may be limited to internal users or selected customer workspaces. Confirm your access before relying on this section for customer training.
Collections
Your Bots
| Starter Phrase | Collection | Edit |
|---|---|---|
| product support | Support | Open |
| quote request | Sales | Open |
What you may see here
- A list of bots available in your company workspace.
- Collections used to group or organize bots.
- Starter phrases that help identify how a bot begins.
- Actions to create, edit, or remove bots when your role allows it.